Pure Massage Therapy Policies
The best way to see our schedule and book with us is to use our wonderful ONLINE BOOKING system! Click here--> BOOK HERE!
The other way to book is to call us! We are a busy clinic, so if we do not answer right away please leave us a detailed message we WILL get back to you promptly.
If for any reason you are unable to keep an appointment please notify our office, by phone, and leave a message at least 24 in advance of your scheduled session. There is a 50% cancellation fee for missed appointments without notification. Exceptions are made for illness. If you can find someone to fill your spot, your fee will be waived, and we are sure they would love the last min chance for a massage.
If you arrive late for your appointment, Pure Massage Therapy practitioners will provide treatment for the remaining session time only, with no fee reduction. Due to tightly booked schedules, we are unable to extend appointments beyond the originally specified time.
Kindly arrive at least 10 minutes prior to your first appointment to provide health information and consult with your massage therapist regarding your condition.
Illness and Health Concerns
Kindly let us know of any health conditions, allergies and/or other concerns you may have prior to treatment. In an effort to provide a healthy environment, we respectfully request that you reschedule your appointment if you are experiencing a cold, fever, or flu, etc. This is in consideration of your health as well as the well-being of other clients and staff.